Back in November, I shared an interview with you called: Using systems thinking to improve customer satisfaction and employee engagement – Interview with Rob Brown of […]
Back in November, I shared an interview with you called: Using systems thinking to improve customer satisfaction and employee engagement – Interview with Rob Brown of […]
Following my post on December 5th (When it comes to customer service, I’m a name not a number), I searched for a way of making Southern […]
Back in the day, people spent hours over the evening paper; they read magazines cover to cover, no matter how long the article. But these days, […]