Imagine a scenario where you walk into a room, an office or a business and see a hive of activity. You are keen to resolve a […]
Imagine a scenario where you walk into a room, an office or a business and see a hive of activity. You are keen to resolve a […]
Today’s interview is with James McGourlay, who is the Senior Vice President of Global Technical Services at OpenText, a global leader in Enterprise Information Management (EIM) […]
At the end of 2014, Fred Reichheld, Bain Fellow, Author and Creator of the Net Promoter System, suggested that one of the big ideas of 2015 […]
Today’s interview is with Jeanne Bliss, who is the Founder and President of CustomerBliss, and the Co-Founder of The Customer Experience Professionals Association (CXPA). Jeanne joins […]