Following on from my recent interview, The customer service revolution is here and now – Interview with Mikkel Svane CEO of Zendesk, today I want to […]
Following on from my recent interview, The customer service revolution is here and now – Interview with Mikkel Svane CEO of Zendesk, today I want to […]
Back at the end of March this year I published a post called: If you want to reach more customers then get your blogger outreach programme […]
This is the ninth in a series of interviews with CEOs that were included in a book I wrote in late 2010 called RARE Business. It […]
Barclays have been in the news a lot lately but this post is not about their transgressions. What it is about is an online customer feedback […]