I was recently contacted by Matt Tenney about whether I would be willing to conduct an email interview for his blog and, perhaps, for use in […]
I was recently contacted by Matt Tenney about whether I would be willing to conduct an email interview for his blog and, perhaps, for use in […]
Today’s interview is with Sam Boonin, Vice President of Products at Zendesk, about their recently published Q2 Benchmark report that shows that customer satisfaction is on […]
I love discovering new ways of looking at how we increase performance and deliver better service. I’m, particularly, inspired by insights from different areas like sport, […]
Today’s interview is with Luis Suarez @elsua, a leading thinker, Knowledge Manager, Community Builder and Social Software Evangelist for IBM. He agreed to talk to me […]