A few days ago, I saw an article on a new global employee engagement study which had just been released by ORC International. The study which […]
A few days ago, I saw an article on a new global employee engagement study which had just been released by ORC International. The study which […]
Regulatory changes in the UK legal market have allowed supermarket chain The Co-operative, haulage company Eddie Stobart and insurance provider Direct Line to adopt alternative business […]
About a month ago I wrote a piece called: Are You Sure Your Customers Will Wait Two Years For You To Change? The title and thrust […]
Today’s interview is with Sid Banerjee, CEO of Clarabridge, a leader in the Customer Experience Management (CEM) space, particularly when it comes to helping firms mine […]