Today’s post is about joined up thinking in customer service and it’s impact on a disastrous situation. The post features a story that a friend of […]
Today’s post is about joined up thinking in customer service and it’s impact on a disastrous situation. The post features a story that a friend of […]
Today’s post is a story about how little things can drive your word of mouth and referral marketing. About ten days ago, I attended my first […]
It’s getting to that time of the year when we are heading towards the Christmas and New Year period. If you are a retailer (online or […]
Remember the old saying? Two heads are better than one Well, recently, I watched an animated summary of Where Good Ideas Come From by Steven Johnson […]