My wife and I recently returned from a trip to Havana, Cuba where we spent a few days on holiday. One evening during our trip, we […]
My wife and I recently returned from a trip to Havana, Cuba where we spent a few days on holiday. One evening during our trip, we […]
Today’s interview is with Cheryl Johnson, Head of HR for Echo Global Logistics. Cheryl joins me today to talk about what they are doing at Echo […]
I recently saw the headline of an article on MyCustomer.com called: The Deadzone: Why customer surveys are dead. Having a keen interest in customer service and […]
Today’s interview is something different. It’s me, Adrian Swinscoe, being interviewed by Jonty Pearce of callcentrehelper.com about my new book (How to Wow: 68 Effortless Ways […]