I was talking to Don Hales from the Customer Service Training Association the other day about how companies use customer service to help them out and […]
I was talking to Don Hales from the Customer Service Training Association the other day about how companies use customer service to help them out and […]
Does the public know something about pay and customer service that the business community has missed? Does the business community and organisations have the balance wrong? […]
My thanks goes out to Wendy Kier (@bblc) for the inspiration behind this post and a simple, but very powerful, idea. Twitter is a great tool. […]
Half a litre of water to charge your iphone! I learnt this from the Blog Action Day website and it astonished me. Today is Blog Action […]