We all know that when it comes to customer service and things start to get technical, it can be challenging to explain/find out exactly what has […]
We all know that when it comes to customer service and things start to get technical, it can be challenging to explain/find out exactly what has […]
Today’s interview is with Guy Letts, founder and Managing Director of CustomerSure, a cloud based software firm that helps businesses gather feedback from their customers – […]
One of Europe’s leading low-cost airlines, Ryanair, has in recent years received more than it’s fair share of press coverage and attention. Much of this has […]
Today’s interview is with Jeremy Waite, Head of Digital Strategy, EMEA @Salesforce Marketing Cloud. He joins me today to talk about his new book: From Survival […]