photo credit: Tompy Maz Iqbal over at The Customer Blog has started to question the use of the label ‘customer experience’ in a recent post: Why […]
photo credit: Tompy Maz Iqbal over at The Customer Blog has started to question the use of the label ‘customer experience’ in a recent post: Why […]
photo credit: Visualogist If you haven’t heard, it’s National Customer Service Week (NCSW) 2011 this week. According to the Institute of Customer Service it is “a […]
photo credit: Monster. Today I want to share with you a new initiative that I have been developing over the last few months as it builds […]
photo credit: Will Lion When I realised that this was going to be my 300th blog post since I started posting in November 2009, I racked […]