Today’s interview is with Josh Kaufman, the author of the #1 international bestseller “The Personal MBA: Master the Art of Business”. However, today’s interview is about […]
Today’s interview is with Josh Kaufman, the author of the #1 international bestseller “The Personal MBA: Master the Art of Business”. However, today’s interview is about […]
Today’s interview is with Fabio Torlini, VP of Marketing, International with Rackspace, the open cloud company, who are famous for delivering Fanatical Support to their customers. […]
It’s no secret that I am a fan of Jessica Hagy, her books and her blog: Indexed. I was also lucky enough to interview her about […]
I came to a revelation the other day after interviewing a customer service trainer about best practices for conducting mock calls. He had just described the […]