The following image comes from a friend of mine, Jeremy Waite, who blogs across at www.jeremywaite.net…..and is social media strategy lead at TBG Digital. It is […]
The following image comes from a friend of mine, Jeremy Waite, who blogs across at www.jeremywaite.net…..and is social media strategy lead at TBG Digital. It is […]
This is the tenth in a series of interviews with CEOs that were included in a book I wrote in late 2010 called RARE Business. It […]
Back in April Lauren Carlson, a CRM Market Analyst at Software Advice, provided a guest post (Five Great Customer Service Apps for Mobile) whilst I was […]
Following on from my recent interview, The customer service revolution is here and now – Interview with Mikkel Svane CEO of Zendesk, today I want to […]