View image | gettyimages.com As readers of this blog may know that I am a fan of Seth Godin’s work. In a post on his blog […]
View image | gettyimages.com As readers of this blog may know that I am a fan of Seth Godin’s work. In a post on his blog […]
It’s customer service 101 that when a mistake has been made you should apologise for any inconvenience caused and then try and fix the problem. Many […]
This is a Guest Post from Chris Frascella Earlier this year, Adrian covered proactive customer service in a three-part series on Forbes. In part one, he […]
Today’s interview is with Ian Siegel who is co-founder and CEO at ZipRecruiter.com, a job platform for small and medium sized businesses which provides them with […]