This is a guest post. Many businesses aspire to create a customer focused culture, but struggle to do so. Your true organisational culture can be hard […]
This is a guest post. Many businesses aspire to create a customer focused culture, but struggle to do so. Your true organisational culture can be hard […]
Following my post on December 5th (When it comes to customer service, I’m a name not a number), I searched for a way of making Southern […]
Today’s interview is with Jacob Morgan, the Principal & Co-Founder of Chess Media Group, a management consulting and strategic advisory firm focused on collaboration. He has […]
Today’s interview is with Vala Afshar and Brad W. Martin of Enterays who have recently written a book called The Pursuit of Social Business Excellence, which […]