I’ve not published an article on Forbes for a little while. The primary reason for that is that my wife and I have been consumed by […]
I’ve not published an article on Forbes for a little while. The primary reason for that is that my wife and I have been consumed by […]
“Can you please come up with a solution to the daily frustrations we have just trying to work together and serve customers?” This is a common […]
Eng Tan and Daniel Rodriguez, the CEO and CMO of Simplr, respectively, have a theory. In their 2021 book: Experience is Everything, they say that customer neglect is on the […]
Today’s interview is with Angel Maldonado, CEO & Founder of Empathy, who create human-centred, commerce search & discovery platforms that combine innovative technology, behaviour-based algorithms and […]