This is a guest post from Benjamin Stone writer and technology enthusiast. In recent years customer service has gotten, in a word, complicated. Whether you want to […]
This is a guest post from Benjamin Stone writer and technology enthusiast. In recent years customer service has gotten, in a word, complicated. Whether you want to […]
This post was originally published on the Engage Customer website here. On Thursday 6th July I had the pleasure of chairing proceedings in Hall 2 of […]
Today’s interview is with Bernadette Jiwa, Founder of The Story of Telling and a recognised global authority on the role of story in business, innovation and […]
Today’s interview is with William (Bill) Colleran, President and Chief Executive Officer of AnswerDash, a predictive and artificial intelligence (AI) powered Q&A Saas platform that facilitates […]