Does the public know something about pay and customer service that the business community has missed? Does the business community and organisations have the balance wrong? […]
Does the public know something about pay and customer service that the business community has missed? Does the business community and organisations have the balance wrong? […]
I came across this video from Dennis Snow at his blog the other day and I thought I’d share it with you as I love its […]
Today’s post is about joined up thinking in customer service and it’s impact on a disastrous situation. The post features a story that a friend of […]
A shorter post today as I wanted to ask your advice and opinion on something. A couple of days ago I saw an article: Why is […]