In a recent article on mycustomer.com, Right Now CEO Greg Gianforte quotes an interesting new poll from Harris Interactive, where: According to the research, some 84% […]
In a recent article on mycustomer.com, Right Now CEO Greg Gianforte quotes an interesting new poll from Harris Interactive, where: According to the research, some 84% […]
When I was a child, if we wanted to buy something new then we would: Go shopping down the local high street and ask the shop-keepers […]
Have you ever heard the phrase ‘Warts and all’? What it means is: ‘Tell me everything and don’t leave out the less appealing bits’. The origin […]
In a recent post Build authority and trust with your customers by talking about your industry ‘Warts and all’, I talked about how being open and […]