This is a guest post from Julie Miller, vice president of product marketing for Clarabridge. Customer centricity and optimization are top of mind for many […]
This is a guest post from Julie Miller, vice president of product marketing for Clarabridge. Customer centricity and optimization are top of mind for many […]
In a recent session at Pegaworld iNspire, Paul Greenberg, best-selling author of CRM at the Speed of Light and The Commonwealth of Self Interest was talking […]
Today’s interview is with Dean Robison who is the SVP of Global Technical Support at ServiceNow. Dean joins me today to talk about his experience of […]
Over the last few months, we have faced some extraordinary challenges, and I’ve watched with fascination how the pandemic has forced the tectonic plates of consumer […]