This is a guest post from Tim Drake, Author, You Can Be as Young as You Think, and follows on from the post that I wrote […]
This is a guest post from Tim Drake, Author, You Can Be as Young as You Think, and follows on from the post that I wrote […]
This post describes an experience that I recently had with my water company, Southern Water. I think it illustrates how many companies organise themselves but what […]
Back in November, I shared an interview with you called: Using systems thinking to improve customer satisfaction and employee engagement – Interview with Rob Brown of […]
I want to share with you an exchange that I had with a local contact of mine (Joanne Munro @jojomunroro) on twitter the other day following […]