In early May, Sprout Social released their 2019 Index which looks at the state of, use, challenges and relevance of social media. The main findings of […]
In early May, Sprout Social released their 2019 Index which looks at the state of, use, challenges and relevance of social media. The main findings of […]
This is a guest post by Angela White on behalf of ProProfs. Many companies see customer experience as a necessity when it comes to keeping their […]
Today’s interview is with David Avrin, a keynote speaker, an author, a consultant and also CEO of Visibility International. David joins me today to talk about […]
At the beginning of May NICE inContact released its second annual, global research study that investigated the changing attitudes of contact center leaders and customers regarding […]