There was an article in the Daily Record last month (Store bosses tell staff to put customers first to win business) that caught my eye as […]
There was an article in the Daily Record last month (Store bosses tell staff to put customers first to win business) that caught my eye as […]
Following on from my recent interview, Spread the love – Interview with Alexis Dormandy of LoveThis.com, today I’m very excited to share with you an interview […]
I’m a subscriber to The Economist, not because I have a background in economics or because I used to work for part of The Economist Group, […]
Following on from my recent interview, True customer engagement is not based on click throughs or contests – Interview with Wendy Lea, CEO of Get Satisfaction, […]