Isn’t developing a positive working culture at the heart of everything good? Great customer service, better customer experience, higher productivity and employee engagement, more innovation etc […]
Isn’t developing a positive working culture at the heart of everything good? Great customer service, better customer experience, higher productivity and employee engagement, more innovation etc […]
This is a guest post by Stefanie Amini, Marketing Director, WalkMe Where’s the “WOW!” That’s a common question that customers can legitimately ask when they are […]
I love discovering new ways of looking at how we increase performance and deliver better service. I’m, particularly, inspired by insights from different areas like sport, […]
Today’s interview is with Sam Boonin, Vice President of Products at Zendesk, about their recently published Q2 Benchmark report that shows that customer satisfaction is on […]