Today I want to tell a story about a firm that not only talks about the importance of customer service and doing it well but delivers […]
Today I want to tell a story about a firm that not only talks about the importance of customer service and doing it well but delivers […]
Just before Christmas a friend of mine tweeted me the following: One for your blog @adrianswinscoe how not to manage a facebot page https://t.co/2bE3MYpIeO On investigating […]
Today’s interview is with Michael Haringman and David Quastel of QuastelMidgen, a law firm in London. Michael is the firm’s senior partner and David is the […]
Today’s interview is with Tim Pickard, who is Chief Marketing Officer for NewVoiceMedia, a leading cloud multi-channel contact centre provider. Tim joins me today to talk […]