I find it amazing how some companies treat their customers. Particularly, those that are existing customers and have been for a number of years. Let me […]
I find it amazing how some companies treat their customers. Particularly, those that are existing customers and have been for a number of years. Let me […]
Following on from my recent interview, The customer service revolution is here and now – Interview with Mikkel Svane CEO of Zendesk, today I want to […]
This is the tenth in a series of interviews with CEOs that were included in a book I wrote in late 2010 called RARE Business. It […]
Following on from my recent interview, Social Business: walking the talk and debunking some of the myths: Interview with Will McInnes of NixonMcInnes, today I want […]