When thinking about developing your relationship with your client and building customer retention, it can be the smallest things that can make the biggest difference. Sometimes, […]
When thinking about developing your relationship with your client and building customer retention, it can be the smallest things that can make the biggest difference. Sometimes, […]
There’s a hole in my bucket, dear Liza, dear Liza, There’s a hole in my bucket, dear Liza, a hole. Then fix it, dear Henry, dear […]
Let’s play a game of word association. If I said: ‘Customer complaints!’, what would you say? Any of the following? Customers are tricky and they are […]
Ever Heard of Dr. Paddi Lund and His Referral Only Business? It was about five years ago that I learned about Dr. Paddi Lund and his […]