I was talking to a roomful of business owners today about ‘Growing your business through your customers and better service’ and during the presentation we talked […]
I was talking to a roomful of business owners today about ‘Growing your business through your customers and better service’ and during the presentation we talked […]
Well, it’s been a little while in the making but one of my big projects over the last year is now complete. I have finished writing […]
There is a concept in psychology called the serial position effect (also called the primacy and recency effect) that was first coined by Hermann Ebbinghaus. What […]
It’s getting to that time of the year when we are heading towards the Christmas and New Year period. If you are a retailer (online or […]