photo credit: geofones I was lucky enough to get invited to be a judge at the UK Customer Experience Awards (www.uk-ce-awards.co.uk) about ten days ago. There […]
photo credit: geofones I was lucky enough to get invited to be a judge at the UK Customer Experience Awards (www.uk-ce-awards.co.uk) about ten days ago. There […]
This is the fourteenth in the series of interviews with business leaders in the ‘customer’ space, leading authors, thought leaders and general all round good guys […]
Recently, I came across an article in Strategy & Business by Booz & Company called The Global Innovation 1000: Why Culture Is Key, which looks at […]
photo credit: caffeina Today I am delighted to share with you the first of three guest posts I have agreed from Jeanne Bliss of CustomerBliss.com. Suffice […]