This is the third of a series of interviews with CEOs that were included in a book I wrote in late 2010 called RARE Business. It […]
This is the third of a series of interviews with CEOs that were included in a book I wrote in late 2010 called RARE Business. It […]
Following hot on the heels from, Great customer service and customer experience requires emotional intelligence – Interview with Jo Causon of The Institute of Customer Service, […]
In a recent post (Change is happening in the legal sector, law firms need to pay heed and deliver a better client experience if they are […]
This is the fifth of a series of interviews with CEOs that were included in a book I wrote in late 2010 called RARE Business. It […]