Let’s play a game of word association. If I said: ‘Customer complaints!’, what would you say? Any of the following? Customers are tricky and they are […]
Let’s play a game of word association. If I said: ‘Customer complaints!’, what would you say? Any of the following? Customers are tricky and they are […]
We all have seen that Social Media and how to use it in our businesses has been one of the big questions in 2009 and 2010. […]
In an earlier post I wrote about Net Promoter Score: It could change your life and how I thought it was a great way to approach […]
My sweet selection: I thought I’d try something different today and go through some of the blogs that I have seen and read this week that […]