Today’s interview is with Tom Peters, best-selling author of numerous business books (19 in total) and speaker. He is, perhaps, best known for his 1982 seminal […]
Today’s interview is with Tom Peters, best-selling author of numerous business books (19 in total) and speaker. He is, perhaps, best known for his 1982 seminal […]
This is a guest post from Dhruv Mehta, a Digital Marketing Professional who works at Acquire.io The Customer Lifetime Value (CLV) is perhaps one of the […]
I’m fascinated by the origin stories of companies, particularly in the customer service and experience space. How they came about? Why they came about? I remember […]
Last month I was asked to appear on a BBC local radio show to talk about customer service and why often it can be so hard […]