This is a guest post from Delilah Kealy-Roberts, a copywriter for Impact International. There’s no doubt about it: leadership has been put to the test this […]
This is a guest post from Delilah Kealy-Roberts, a copywriter for Impact International. There’s no doubt about it: leadership has been put to the test this […]
This is a guest post by Simon Thorpe, Director of Pegasystems EMEA Ambassador team. At a time when competitive pressure has never been more intense, good […]
In recent months, I’ve been talking to several senior leaders about how to design your customer experience (CX) strategy in 2021. Some of the issues they […]
Please take a moment and cast your mind back to how many people and businesses used to talk about ideas and practices before becoming commonplace. Can […]