Today’s interview is with Jo Causon, Chief Executive of The Institute of Customer Service. Jo joins me today to talk about the July 2020 update of […]
Today’s interview is with Jo Causon, Chief Executive of The Institute of Customer Service. Jo joins me today to talk about the July 2020 update of […]
This is a guest post by Gary Williams, Director of Sales and Consultancy at Spitch. The onset of the national lockdown in the UK resulted in […]
Back in April, I wrote an article that gathered results from several research sources and attempted to describe how the coronavirus pandemic was changing customer behavior. […]
This is a guest post from Divya Bhat, Marketing Generalist & Content Strategist at Apty. The impact of the pandemic on global businesses – large & […]