This is a guest post by Janelle Estes, Chief Insights Officer at UserTesting. Why putting customer experience to the forefront of strategic decision-making will be essential […]
This is a guest post by Janelle Estes, Chief Insights Officer at UserTesting. Why putting customer experience to the forefront of strategic decision-making will be essential […]
Today’s interview is with Pim de Morree, co-founder at Corporate Rebels, who are on a mission to make work more fun. Pim joins me today to […]
Many customer experience (CX) initiatives and projects are currently failing to meet the expectations of both customers and businesses. That’s not news. What is new, however, […]
Late last year, the lovely folks at Adoreboard asked me to participate in an interview series for their HX (Human Experience) Academy, an educational hub created […]