#452369131 / gettyimages.com Today’s interview is with Nicola Millard, Customer Experience Futurologist at BT, where she heads up customer insight & futures with BT Technology, Service […]
#452369131 / gettyimages.com Today’s interview is with Nicola Millard, Customer Experience Futurologist at BT, where she heads up customer insight & futures with BT Technology, Service […]
Today’s interview is with Dr Mark Smith who is CEO and co-founder of ContactEngine, a multi-channel, interactive contact engine, whose cloud based software helps their clients […]
Today’s interview is with Stew Bloom, CEO of Aspect, who help enterprise contact centres deliver their customer experiences across every channel through their software platform. Stew […]
Or Transform Your Customer Experience By Making Your Customer Service Proactive – Part 2 Previously in Why Relying Only On Reactive Customer Service Is No Longer […]