If you stop and think about your own behavior for a minute. I’m betting that when faced with a question that you don’t know the answer […]
If you stop and think about your own behavior for a minute. I’m betting that when faced with a question that you don’t know the answer […]
This is a guest post from Nogol Tardugno, Director of Customer Success at Plum Voice. We’ve heard a lot recently about the latest customer service channels […]
Today’s interview is with Jeanne Bliss is the Founder and President of CustomerBliss, and the Co-Founder of The Customer Experience Professionals Association. Jeanne is one of […]
Today’s interview is with Katherine LaVelle, Managing Director and North America Lead for Talent & Organization at Accenture Strategy. Katherine joins me today to talk about […]