This is a guest post that was originally published on Freshdesk’s blog here and is an extract from my recent book: How To Wow. Fostering […]
This is a guest post that was originally published on Freshdesk’s blog here and is an extract from my recent book: How To Wow. Fostering […]
Today’s interview is with Matthias Murin, Group Manager Customer Service at DocMorris, a Dutch online and mail-order pharmacy that provides medicines primarily to customers in Germany. […]
Today’s interview is with PV Kannan, the co-founder and CEO of [24]7, a customer engagement platform which assists several hundred million visitors across all channels, and […]
In recent weeks, we have seen a enormous amount of coverage of the incident involving Dr David Dao when he was violently dragged off a United […]