In my role as an advisor, speaker, writer, researcher and explorer of all things related to service and experience, I often get invited to technology vendor’s […]
In my role as an advisor, speaker, writer, researcher and explorer of all things related to service and experience, I often get invited to technology vendor’s […]
Today’s interview is with Don Schuerman who is the CTO & Vice President of Product Strategy and Marketing at Pegasystems. Don joins me today to talk […]
While many countries are still grappling with the first wave of infections from the coronavirus pandemic, lockdown conditions in many other countries are easing. That is […]
This is a guest post from Julie Miller, vice president of product marketing for Clarabridge. Customer centricity and optimization are top of mind for many […]