This is a guest post by Jon Brooks, Head of Financial Services at Sabio Group. In the dynamic landscape of financial services, where numerous firms are […]
This is a guest post by Jon Brooks, Head of Financial Services at Sabio Group. In the dynamic landscape of financial services, where numerous firms are […]
Today’s interview is with Shafqat Islam, Chief Marketing Officer at Optimizely, a digital experience platform software as a service provider. Shafqat joins me today to talk […]
For the last five years, around this time, I’ve compiled a set of customer experience-related predictions for the coming year. For each article, I gather together […]
Today’s interview is with Jamie Smith, who is the Founder and CEO of Customer Futures Ltd, an advisory firm helping businesses seize the opportunity around disruptive […]