Today’s interview is with Brian Hannon, the chief commercial officer at Voxpro – powered by TELUS International, a global and award winning customer experience outsourcer. Brian joins me today to talk about their approach, their
clients partners (ahem!) and what they have learned from each other as they have grown together.
This interview follows on from my recent interview – Global human capital trends and the rise of the social enterprise – Interview with Anthony Abbatiello of Deloitte – and is number 262 in the series of interviews with authors and business leaders that are doing great things, providing valuable insights, helping businesses innovate and delivering great service and experience to both their customers and their employees.
Here’s the highlights of my interview with Brian:
Brian Hannon is the chief commercial officer at Voxpro – powered by TELUS International, where he develops the services, solutions and teams to solve our customers’ challenges and develops the growth of Voxpro’s business around the world. Brian has extensive global BPO experience.
Prior to this role, Brian was the business development director for Conduit, launching and developing the business’s healthcare and technology segments. He brings to the role experience in driving global teams to develop and implement solutions for Fortune 500, public sector and scaling organizations in Europe and the U.S., developing partner channel strategies and building successful growth teams. Brian has also gained from experience working in finance and in the international tech start-up market.
In his spare time, Brian is a passionate participant and follower of all sports, in particular mountain biking, football and American football. He holds a BCOMM and MBS from University College Dublin and a dual MBA from London Business School and Columbia Business School, NYC.
Check out Voxpro, their sister company Xavient and their parent company, Telus International. In addition, say Hi to Brian and Voxpro on Twitter @BDMHannon and @VoxproGroup and connect with Brian on LinkedIn here.
Thanks to Pixabay for the image.