Today’s interview is with Christopher Roark, Managing Director at Accenture Strategy. Christopher joins me today to talk about Accenture’s new Competitive Agility Index, how a decline in stakeholder trust impacts a company’s financial performance and competitiveness, what management teams need to be thinking about and what companies should be doing about their findings.
This interview follows on from my recent interview – Leaders should experience what it is like to be one of their own customers more often – Interview with Shaun Belding– and is number 287 in the series of interviews with authors and business leaders that are doing great things, providing valuable insights, helping businesses innovate and delivering great service and experience to both their customers and their employees.
Here’s the highlights of my chat with Christopher:
Christopher Roark is Managing Director at Accenture Strategy.
Christopher is responsible for leading Accenture Strategy’s competitiveness and zero-based cost management platforms in North America. He has spent more than two decades working with publicly traded and privately held consumer-oriented companies to drive enterprise value through growth strategies, operating model designs and structural cost resets. He is based in Chicago.
Check out Accenture’s Competitive Agility Index, say Hi to the Accenture and Accenture Strategy Team’s on Twitter @Accenture and @AccentureStrat and, finally, feel free to connect with Christopher on LinkedIn here.
Thanks to wikimedia for the image.