Thought Leadership

I collaborate with leading technology vendors and Business Process Outsourcers (BPOs) in the customer service and experience space to produce both independent thought leadership content and event-specific materials.

That can take the form of articles, whitepapers, podcasts, webinars, videos, panel discussions, and more with the explicit aim of helping them cut through the noise, connect with their audience, build trust, foster industry discussions, and generate demand.

My thought leadership clients have included brands such as Adobe, CallMiner, Cisco, CGS, CSG Inc, Freshworks, Genesys, GoTo, Hubspot, Infobip, Medallia, NICE, Pega, Qualtrics, Sprinklr, SugarCRM, Twilio, Yext, Zendesk, Zoho, and Zoom.

If you'd like to discuss creating some stand-alone thought leadership or some event-specific content, please get in touch via the details below.

Alternatively, feel free to use THIS LINK to find and book a time for us to have a brief chat.