word of mouth

December 29, 2010

Bet you don't have a 2011 word of mouth marketing strategy

Right about now, if you are anything like me, you are using this time between Christmas and New Year to do some planning and research and […]
December 8, 2010

Customer experience, bikram yoga and word of mouth marketing

Today’s post is a story about how little things can drive your word of mouth and referral marketing. About ten days ago, I attended my first […]