Today’s interview is with Gary Ambrosino, President and COO of Timetrade. Gary joins me today to talk about the the work that they are doing helping […]
Following on from my recent interview, #PositivelySocial and why customer service in social media is a failure – Interview with Frank Eliason, today I’m very excited […]
Why ZARA Stores Became a Customer Magnet How they changed the definition of success in fashion retailing. By understanding what motivates its “fashionista” customers, Zara has […]