July 12, 2011 July 12, 2011Does your CEO deal with customers directly?photo credit: Ingrid Sørensen Last week, I got a call from CEO of WinWeb, fellow blogger at The Small Business Blog and friend, Stefan Töpfer, about […]
January 19, 2011 January 19, 2011I’m confused. Why do most CEOs not get employee engagement?If we look at successful companies Zappos or Southwest Airlines in the USA or John Lewis and First Direct in the UK, to name but a […]
September 30, 2010 September 30, 2010Small business can and will win the race to focus on the customerA couple of days ago I came across the IBM Global CEO Study, this is a study that is undertaken annually by IBM and between September […]