This is the second part of the article: 57 Insights from leading brands and experts on what it takes to deliver a Wow customer experience. As […]
This is the second part of the article: 57 Insights from leading brands and experts on what it takes to deliver a Wow customer experience. As […]
Today’s interview is with Tom Martin, CEO of Glance Networks, an enterprise software company that provides a “visual engagement platform” for their clients that combines co-browse, […]
This is a guest post by Swati Kungwani, who is the business analyst and content manager for iTouchVision. Supporting the ‘Support’ Staff Deliver Better Experiences! The customer […]
In the run up to May 25 this year many people, including me, were inundated with emails from companies asking them to opt in to their […]