Following my post on December 5th (When it comes to customer service, I’m a name not a number), I searched for a way of making Southern […]
Following my post on December 5th (When it comes to customer service, I’m a name not a number), I searched for a way of making Southern […]
Today’s interview is with Dr Nicola Millard, a customer experience futurologist with BT, who does have a crystal ball but says it doesn’t work! However, she […]
Today’s interview is with Carolyn Blunt and Martin Hill-Wilson, authors and leading experts in the field of customer service and social customer service. They agreed to […]
Here’s some insights and research that I’d like you to consider: One, the world is full of different types of people, both introverts and extroverts. According […]