Today’s interview is with Tom Walsh, CEO of Staycity. I was introduced to Tom by a contact of mine, Pawel Grabowski. Similar to my last interview […]
I was reading the Harvard Business Review (HBR) article: Airline Customers Just Want to Know What’s Happening the other day and it reminded me of a […]
Isn’t developing a positive working culture at the heart of everything good? Great customer service, better customer experience, higher productivity and employee engagement, more innovation etc […]
This is a guest post by Stefanie Amini, Marketing Director, WalkMe Where’s the “WOW!” That’s a common question that customers can legitimately ask when they are […]