Over the last few months I’ve been thinking about the emergence and development of intelligent voice assistants and the impact that they are having, and will […]
Over the last few months I’ve been thinking about the emergence and development of intelligent voice assistants and the impact that they are having, and will […]
Today’s interview is with Brian Hannon, the chief commercial officer at Voxpro – powered by TELUS International, a global and award winning customer experience outsourcer. Brian […]
Today’s interview is with Tom Martin, CEO of Glance Networks, an enterprise software company that provides a “visual engagement platform” for their clients that combines co-browse, […]
Today’s interview is with Jeff Nicholson, Vice President, CRM Product Marketing at Pegasystems, a leading provider of software for customer engagement and operational excellence. I spoke […]