Can you help me? As many of you may know I am in the process of completing a book on ‘How building better relationships with your […]
I was talking to a roomful of business owners today about ‘Growing your business through your customers and better service’ and during the presentation we talked […]
Is Nick Clegg about to learn a big lesson about leadership and partnerships? Here in the UK this weekend, the Liberal Democratic conference kicks off and […]
Customer relationships: How to make them stronger? I explored this is a recent interview I did with Sue O’Brien, CEO at Norman Broadbent, a top international […]